Original topic:

Galaxy M31 camera quality

(Topic created on: 03-11-2020 03:30 PM)
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Mavrik22
Active Level 1
Options
Galaxy M
Hello, recently i brought this new model of galaxy m series. I brought this specially for the camera. Recently i am facing some image problem with it. I am upload samples for the issue. 

image

Capture with 64mp camera. Below image while i zoom in the image.

image

This image getting smudged and like watercolor while i zoom in the image. I really cannot understand what is happening after the image is processing. I tried to find some settings but couldn't find any. Trying to use lots of different process but final output is like this.

I brought Samsung because i heard about its camera quality but while i am using it...its output is really bad. Please resolve this issue.

Thanks in advance.
chetanvaghela
Beginner Level 2
Galaxy M

Hi There,

 

I have recently purchase Samsung M31 mobile 1 day ago

 

As per your suggested settings and instruction, I followed that but Samsung M31 camera quality is very poor and worst quality.

 

Samsung M31 has a 64MP camera but it look like 5MP camera quality.

 

This mobile is good for other things but not for camera.

 

I have purchased this mobile as it provides lots of features  as per my requirement.

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Members_Tg4gH0H
Beginner Level 2
Galaxy M

I have received this phone yesterday and I am facing the same problem.

Hopefully I can replace it in 7n days.

 

Didn't expect this from samsung.

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Dodeja
Beginner Level 4
Galaxy M
Clicking an image from within Whatsapp gives a shaken or shifted image. This does not happen when clicking image from Camera app.
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Mavrik22
Active Level 1
Galaxy M
It was not clicked by any kind of app camera, nor whatsapp. It was captured by its own camera with 64mp option.
Samsung_m31
Beginner Level 2
Galaxy M

You are right, night mode is too bad, samsung did **bleep** advertisement about the camera

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Akhilpawar
Beginner Level 3
Galaxy M
My phone is just 20 days old... But all default app lags while opening.. Specially camera app.. Image processing took noticeable time
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Rakesh404
Active Level 1
Galaxy M
samsung m31 have realy 16 Mp Camera convert resolution by software for 64 mp but real 16 mp samsung make fool to customer. when I am using other camera app then it detect only 16 Mp max.
Samsung_gfC7xFC
Beginner Level 3
Galaxy M
It's not 64mp camera at all. Seems it’s gimmick only... poor quality
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Mavrik22
Active Level 1
Galaxy M
yes, Samsung creats a bad reputation of its own. Why compromise with the best feature of it... I will not prefer this phone to anyone...
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sandhoor
Beginner Level 2
Galaxy M

Myself too bought m31, but I am disappointed because of the poor camera quality and heating.  It has 64mp camera but it captures like 12mp camera and took processing time more. I didn't expect this from samsung. Actually I was about to buy mi or oppo, but I want to boycott Chinese phone so I bought samsung. But now I think Samsung doesn't care about their customers and quality. Hereafter I won't buy samsung phones. I will go for Google or iPhone.  If Samsung doesn't fix the issue I am going to sale m31 and will purchase Google or iPhone.