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05-10-2021 10:28 PM (Last edited 05-12-2021 12:55 PM ) in
Galaxy MSolved! Go to Solution.
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05-21-2021 12:08 PM in
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05-10-2021 10:59 PM in
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05-10-2021 11:04 PM in
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05-17-2021 12:03 AM in
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05-11-2021 11:27 AM in
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05-12-2021 10:39 AM in
Galaxy MFacing same. Tried restarting switching on/off dolby atmos, clearing cache from recovery. I was watching youtube videos before updating from one ui 2 to 3.1 it was good then. once it updated and restarted this issue cropped up. Happens only on wired earphones and on media audio only not on calls. tried with various earphones
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05-12-2021 12:53 PM in
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05-12-2021 01:08 PM in
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05-12-2021 11:52 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support