Original topic:

Front camera not working Samsung galaxy M30

(Topic created on: 04-19-2021 09:36 PM)
939 Views
Raghaw1
Beginner Level 2
Options
Galaxy M

From the last two months my Samsung galaxy M30 front camera not working.

Initially front and back camera both stopped working, I tried to clear camera cache and memory , reset camera setting , after this back camera start working but still front camera is not working.  just hung camera app and never function.

 

Can anyone please suggest what to do now. Will downgrading OS to android 9 help me solve the problem.

 

 

5 Comments
SuRRealSaGar
Expert Level 2
Galaxy M
Go to dialer n dial *#0*# and check there if your camera is working or not .
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Raghaw1
Beginner Level 2
Galaxy M

front camera is getting hung while testing...Thanks for your comment.

 

what can we do now... android OS version downgrade will help fix this issue ?

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SuRRealSaGar
Expert Level 2
Galaxy M
Bro now try in the same members go to self test and check there as well and if the issue occurs again visit service centre
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Anonymous
Not applicable
Galaxy M
Goto the service center
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Cs member1
Active Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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