Original topic:

Fingerprint doesn't working after upgrading android 11

(Topic created on: 05-11-2021 03:39 AM)
MrsEmon
Beginner Level 2
Options
Galaxy M
Please solve this issue ASAP 
5 Comments
love4chat
Active Level 8
Options
Galaxy M
Remove old fingerprints and add new once
0 Likes
Itsdebby
Expert Level 4
Options
Galaxy M
Delete old fingerprints and readd
Also try cleaning the fingerprint area it might be due to sweat or moisture
0 Likes
Pajero13
Active Level 3
Options
Galaxy M
Which phone
0 Likes
MrsEmon
Beginner Level 2
Options
Galaxy M
M40
0 Likes
cs_member8
Active Level 6
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes