Dual mesanger

[skshreedharan]

I cannot send media using dual whatsapp messenger. How to resolve this problem?

[chndn811]

Please report this issue to Samsung by sending error reports. Samsung has provided a fix for A series devices.

Please accept my solution if you find it useful.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support