Dual apps issue [With chrome]

[Anand_Avn]

I noticed a second Chrome icon on the apps screen. I haven't made any changes in the settings that might lead to this.

I explored the dual messenger option, but there's no available setting related to Chrome. Does anyone have an idea about this?

Dual chrome

Ssetting 

[Anand_Avn]

Solved by deleting "delete all my data" under three dot of dual messenger section.

This happened due to I enabled dual WhatsApp [but it should not be display on apps screen]..


Solved by samsung representative through smart tutor.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support