Original topic:

Display

(Topic created on: 08-02-2020 12:27 PM)
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ME137
Active Level 1
Options
Galaxy M
My Samsung M21 display is washing out colours in natural mode(both in light and dark themes).How to solve this issue? 
10 Comments
Anonymous
Not applicable
Galaxy M
please select vivid opetion brother natural mode wash color go with vivid better color
ME137
Active Level 1
Galaxy M
Do every Samsung phone(with AMOLED) washout colours in natural mode?
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nidd
Active Level 2
Galaxy M
how to select vivid mode in m21?
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Anonymous
Not applicable
Galaxy M
go to display settings
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Anonymous
Not applicable
Galaxy M
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Anonymous
Not applicable
Galaxy M
finally here option vivid just select
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Anonymous
Not applicable
Galaxy M
yes every amoled phone wash out color in natural mode vivid gives better color
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ME137
Active Level 1
Galaxy M
Thanks brother.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve "display" issue kindly follow the given below step:

1) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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