Original topic:

Display flickering on M51

(Topic created on: 08-15-2023 12:21 AM)
932 Views
Asitdolai
Active Level 1
Options
Galaxy M
After the last security pach lavel (July 2023) update,My Samsung M51 display light fluctuating. When the dark mode is on, the screen glows from the inside.
11 Comments
Prajapati__Ji
Active Level 3
Galaxy M
This issue is occurring in every M51 device, and after soo many complain on same, they deny to even consider it their faulty software update that cause device failure. WORST SERVICE EVER BY SAMSUNG
Jafrockon
Active Level 1
Galaxy M
They send everything to the service center and the service center person charges exorbitant price. After the software update of the company, there is a problem and the service center person does not consider it as the fault of the company and takes more money from us. this scam has to stop
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query that your device display flickering issue and device being slow, Kindly visit the given links to resolve your issue.

https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Asitdolai
Active Level 1
Galaxy M
Even after following all these steps, the problem is not solved, my phone m51 everything was running smoothly but I when updated the security patch level at midnight After that the problem started, now display flickering & camera video quality is also reduced. I don't know which bugs in this update patch level July 2023. I also did a FACTORY DATA RESET but the problem didn't get resolved.
vijaynish
Active Level 5
Galaxy M
Disable/off accidental touch protection.
KrishnaBirla
Active Level 1
Galaxy M
What will happen if we turn it off
vijaynish
Active Level 5
Galaxy M
Disable first and then check Screen flicker issue, pl.

I am using A52s , the screen flicker issue resolved when I disabled the accidental touch protection. No issue till date.
sahils111
Active Level 3
Galaxy M
I'm also facing the same issue on my Samsung M51 after the July 2023 security patch update. I went to the service centre today and they are telling that is your fault and are not even ready to accept that our software update may have a bug. Samsung should look into this matter, if they don't they will loose their trust and the lakhs of M51 users won't buy any Samsung phone ever again!
AKM17
Beginner Level 2
Galaxy M
I am also getting the same issue... screen is flickering very frequently... this is not the coincidence that everyone is facing same issue in same time.. Samsung should work on this..