Original topic:

Dialler Problem

(Topic created on: 02-19-2020 02:34 PM)
207 Views
Srey
Beginner Level 3
Options
Galaxy M

After Android 10 update Samsung M30 dialler hanging after every call ends. Inspite of sending many error reports there is no action from Samsung engineers to rectify this issue. Hope this issue will solve in coming update.

 

 

6 Comments
Rajatbisoe
Active Level 6
Galaxy M
once do a hard reset and check if the issue remains the same or not
if issue will be still there then wait for the next update which will surely come with in a month.
0 Likes
Srey
Beginner Level 3
Galaxy M
Thanks for your response. How to do hard reset?
0 Likes
Rajatbisoe
Active Level 6
Galaxy M
@srey search on youtube you can get the procedure
0 Likes
alok88
Beginner Level 4
Galaxy M
next update on samsung m30 ?? phone is hanging on andriod 10
0 Likes
AMPK
Expert Level 3
Galaxy M
why don't you write to Samsung
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

 

We apologize for the inconvenience caused to you.

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

> Clear cache memory of phone application (Settings>apps> phone application>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

0 Likes