My device (M52 5G) started showing USB connector connected and disconnected frequently after the recent update i had made. It drains my battery . Because of the back to back notification device is unable to sleep. I had tried USB configruation settings , factory restored the device, cleaned the C type port. Even in the safe mode the notification didnt stop. It is so annoying and disturbing . Always facing issues with the software updates so please rectify this immediately.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check by using other pen drive.
Perform interactive checks through the Samsung Members apps.
Path: Samsung members > Get Help > Interactive checks > Charger/USB).
Check by using genuine OTG cable.
Check whether device is OTG compatible or not.
To clear data of USB, please follow the below steps.
Setting > Apps > Three dots (Appearing at top right corner) > Show system apps > Search USB Settings > Tap on storage > clear data of USB Settings.
Please follow the below steps.
Settings > Apps > Three dots ( Appearing at top right corner) > Reset app preferences (It'll reset the permissions of all applications)
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
