Original topic:

Device not listed in android business device solutions directory

(Topic created on: 06-08-2025 10:22 AM)
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yaaro
Beginner Level 2
Options
Galaxy M
Hi,
Am using samsung galaxy M34 . One UI version 7.0, Android version 15. This particular device only not listed in android business device solution directory. Am affected for this, Am unable to install my corporate office provided app thru the company portal. Please go through this message take action to listed the samsung m34 device in Android business solution directory. Place take quick action, give proper solutions for this issue. Am very much affected for missing my continuous workflow in my office. 
3 Comments
souvik22ff
Active Level 9
Galaxy M
App name?
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yaaro
Beginner Level 2
Galaxy M
Intune company portal
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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