Original topic:

Complaint

(Topic created on: 04-17-2020 12:21 AM)
105 Views
Tanayagr
Beginner Level 2
Options
Galaxy M
M30s isn't supporting memory card 
7 Comments
hedgehog
Expert Level 5
Galaxy M
can u show screenshot
0 Likes
hedgehog
Expert Level 5
Galaxy M
remove sd card make sure it isn't locked clean the sd card connect pins and reinsert
else ek baar sd card format karlo
0 Likes
Tanayagr
Beginner Level 2
Galaxy M
0 Likes
Anonymous
Not applicable
Galaxy M
if it's like that ..then may your memory card got corrupted
0 Likes
Tanayagr
Beginner Level 2
Galaxy M
okk ill check
0 Likes
amanjalwehra
Expert Level 2
Galaxy M
Bro check your memory card by using it another device....
try by cleaning the cache of My Files app
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Remove and reinsert memory card :
Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount And take out the memory card from the sim tray

 

2. Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes