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10-20-2020 04:49 PM in
Galaxy MBought phone on 2nd october for 1lac+
I was given 3 offers on it
1 i was offered 9k cashback on hdfc credit card
2 NO cost emi on hdfc credit card
3 7k coupons on samsung shop
I have the charge slip from machine which says about first two offers.
All the money was charged in bill instead of installments
Samsung did not gave me coupons
Samsung says we are not responsible for all this mess
I wont recommend samsung to anyone and I have all the proofs
1. charge slip from bank
2 call recording of samsung employes how they cheat
3 Bill
If samsung need more money i am ready to give some donation but for god sake dont cheat customers
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10-20-2020 04:53 PM in
Galaxy M- Mark as New
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10-20-2020 05:00 PM in
Galaxy MBank denies EMI offer and the charge slip says EMI and samsung run away with money and no offers thats how they cheat customers
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10-20-2020 04:56 PM in
Galaxy M- Mark as New
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10-20-2020 05:11 PM in
Galaxy M* when u buy something in EMI using credit card, The total amount will get blocked or will be used at first, . from the next month you will start paying back the instalments the money will get charged back to your credit card balance.
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12-02-2020 08:58 PM in
Galaxy M- Mark as New
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10-20-2020 06:09 PM in
Galaxy Mif not then go to this link and lodge ur complain to Samsung first
https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...
then send email to service head
servicehead.in@samsung.com
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10-20-2020 11:41 PM in
Galaxy MI assume that you can afford (Since you have bought ₹ 1 Lakh phone )to hire good lawyer who is expert in consumer rights.
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10-23-2020 09:04 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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02-05-2021 11:05 PM in
Galaxy MServicehead.in@samsung.com
And to the CEO , but Still they are not refunding my money