Chat message features not working

[PRADIPTA9735]

A new feature had been included in One UI core 3.1 update. The feature is ,chat message, which allows users to use the basic SMS application to use as a chat app just like WhatsApp. But for the last few days it's not working at all. Even chat settings option has been disabled by default.

[BaaziGar]

Updated Software....?

[PRADIPTA9735]

Yes

[RishabhJangir]

Which sim card are u using

[PRADIPTA9735]

Airtel slot 1

[chintu401]

I'm using airtel sim and have the same issue.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support