Original topic:

Capture delay

(Topic created on: 11-19-2020 05:48 PM)
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shaonmajumder
Beginner Level 2
Options
Galaxy M
Whenever I capture a photo on Galaxy M51 using rear camera and just move the camera fast... There is a shutter delay and the camera doesn't capture the proper photo. 
4 Comments
NITISH29
Active Level 6
Galaxy M
Just try updating camera apk and check whether timer is turned of
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IndianMinion
Active Level 10
Galaxy M
I think your phone has bugs and I will recommend you to take your phone at a service center.
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Tejavinni
Active Level 7
Galaxy M
check you turn off HDR or not..
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following methods to resolve the Camera issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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