Original topic:

Cannot see files in Telegram Folder but Shows Downloaded in the Application

(Topic created on: 11-08-2021 10:47 PM)
10703 Views
Flipflops
Active Level 6
Options
Galaxy M
Files like images and videos downloaded in Telegram App but all folders showing 0 files in the file manager Telegram Folder.
Where are all files going please can someone help how to locate files ?
7 Comments
Sam70168
Active Level 5
Galaxy M
Now you can't see them if want them in gallery you need to save them, 🤣 I was also confused thought it was deleted but after some research I found this, from now it will be save as cache files
Flipflops
Active Level 6
Galaxy M
Is it with samsung only or for all brands? as it doesn't seem to be a valuable change at all 😑
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Gana268
Active Level 6
Galaxy M
It's bcz of new Google privacy policy all android 11 mobiles have this
0 Likes
Galaxy M
Bro don't you think, in term of privacy they're s.c.r.e.wing everything. Even from file manager we don't have access to android subfolder.
0 Likes
Galaxy M
How come people always blame Sammy for this?
Telegram is a 3rd party app Sammy has nothing to do with it.
Yes there is a solution uninstall the app and download the previous version which don't save your download file as cache.
0 Likes
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Monarch07
Beginner Level 2
Galaxy M
This is ridiculous 😭
0 Likes