Original topic:

Camera not working

(Topic created on: 05-01-2022 04:38 PM)
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mantesh88
Active Level 2
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Galaxy M
My camera is not working.i cannot do any gpay and paytm transactions because of this.
I know it's not a hardware problem cause it seems to work when i don't need it.
21 Comments
mantesh88
Active Level 2
Galaxy M
I bought a new phone
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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