Original topic:

Camera not responding

(Topic created on: 07-17-2021 02:11 PM)
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vendin
Active Level 2
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Galaxy M
Hi friends I am using Samsung m30 mobile, when I open camera mobile getting hang and camera not opening. 
5 Comments
Galaxy M
Go to settings>apps>camera>clear cache/data

Also reset camera to default settings
vendin
Active Level 2
Galaxy M
Thanks for reply
After doing this also camera not opening and showing message as "you cannot use more than one app that uses camera at the same time."
Galaxy M
Ok then perform reset apps preferences

Settings>apps>click 3 dots at top right corner>select reset apps preferences
vendin
Active Level 2
Galaxy M
Now also same issue bro. For some time camera worked after that again same problem bro .restore factory also done only for some time camera working after that same problem repeated.
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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