Camera issue

[Ritvik1723]

After my phone's recent update I cant access my camera. Before, I couldn't access my front camera and now both. 

Today my phone rebooted on it's own and camera happened to function properly. I checked my gallery and my photos were gone. 

Now I cant access my camera and I have lost my photos. 

[virenmallya]

was it working before the software update?..also every time u buy a phone also keep a backup of ur existing phone so that u don't lose ur files or photos

[sanu2k]

which mobile?

[Ehsank]

if you sync your galary to Google photos then you can find in Google photos
just open Google photos and check

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support