Original topic:

Camera Issue & Slow down

(Topic created on: 12-26-2019 05:40 PM)
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SagarRaskar
Beginner Level 2
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Galaxy M
After the latest Software update on Samsung Galaxy M 30
The Camera is not working Properly  when camera is opened and try to switch the front camera dowsnt switch its like stopped working have to wait for long time or have to close the app.
Fix it ASAP.
2 Comments
PunitVerma
Active Level 10
Galaxy M
these bugs/issues are now fixed with these latest update. If you're still facing such problems even after updating to the latest version, do a Hard Reset.
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Galaxy M

Hi there,

Please perform the following steps:
1- Stop the background running app (Tap on the left soft key and close all the running apps).
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Force stop the camera app (Setting > Apps > tap on 3 dots > show system apps > select the camera app > Force stop).

4-Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->camera ).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

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