Original topic:

Calls are slow after android 12 update in m52

(Topic created on: 04-23-2022 08:21 PM)
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Tee-too
Active Level 1
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Galaxy M
Hello,

I bought a new m52 5g mobile phone 1 month ago. With snapdragon 778g processor, it's performance was really Awesome. Worked like lightning. 

After updated to Android 12, of course, the performance will get slower, mine also started getting lagged. 

Then, I stopped animation effects, transparency and blur effect and wiped the cache data. It's working better now. But the call application is extremely slow. 

When I open the phone app, clicking on one of the recent contacts, selecting sim takes 1 to 2 seconds and when I select one from the two. It takes nearly 8 to 12 seconds (15 seconds sometimes) to show the interface alone. Only then, the call gets started. This happens for the first time after unlocking my phone. Then from the second trial takes 2 to 5 seconds. Again after some idle time, it does the same.

I always work in a cool place so that the phone doesn't ever gets heated. But I really don't understand why its taking such time to make a call. If anyone facing the same issue and if it has any solution to resolve, then please let me know. If other apps are getting lagged that's okay. But call :( its literally frustrating when trying to make emergency calls. 

Please help me out with some solutions to resolve this.

Thank you in advance for considering my request.

Tee-too,
🇮🇳 

5 Comments
Anonymous
Not applicable
Galaxy M
Wait for atheist 2 weeks after update so that your phone can optimize itself, don't turn off blur and animations. I have a71 with 730 and it works very smoothly. Samsung phones need time to optimize performance
Tee-too
Active Level 1
Galaxy M
Okay, that sounds good. But its around 30 days that I've been updated. If its still slow that's okay I can wait for the process. It seems bit more slower in the upcoming days. What might be the reason then?
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MrVJR
Active Level 4
Galaxy M
This is a bug that samsung needs to address. There is no good response on the Members app so, I tweeted tagging samsung India. Please re-tweet and let our voice be heard until we get a fix.

https://twitter.com/VutukuriJayaram/status/1519042787227824128?s=20&t=lot4D5oYT7d5i8__XFKT6g
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
sarikaj
Beginner Level 2
Galaxy M
I am also facing same issue..Phone calling goes very slow
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