Call recording problem after android 13 update

[bhaskar8]

I can't see the call recorded in call settings as it was before update

[bhaskar8]

It's m52 5g phone

[bhaskar8]

It displays failed to play voicemail

[Samsung_sTZwTsZ]

Go to phone app permission and allow music and audio

[Shohag17bd]

You can double check on call setting

[bhaskar8]

Checked but the problem is same

[bhaskar8]

It displays so

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[bhaskar8]

Problem is solved there was a setting in call app permission allowed all the permissions in app section

[Members_BP5y0W3]

Can you please tell where to find the setting? I am not been able to find. Thanks in advance