Call Recording and Onhold issues

[BalajiSolayappan]

Hi 

I bought  Samsung Galaxy M31 mobile.

I face couple of issues :

1.Incoming Calls were recorded even though if I turn off "Auto call recording" android settings.

2.Calls were put on hold while speaking. 

Please suggest to resolve  these issues. 

[kirankumarmarampally]

My calls aren't recording both manually and automatically