Call Merging Issue In Samsung M31

[Ujwalaj73]

Did Samsung launch M31 without checking the call merging interface in the phone????

Very very disappointed with Samsung.......

Need help to resolve the Conference Call issue in M31 (I am stupid to buy 4 Samsung M31 for my family)

[Ehsank]

what is the exact problem

[prashantpophale]

I have same problem,
but not now,
contact network service provider to change or reset conference call settings.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below step:-

- Reset the device:- Settings > General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SalemSree]

I can't able to make conference call...
Still I more suffer to this issue for my valuable business structure...
Pls give me the resolve process...

[Ramohan]

I cannot able to merge calls

[Vi12]

i purchased samsung m31s and not able to do conference call.