Original topic:

Bug

(Topic created on: 04-27-2022 07:48 PM)
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stevengrant
Beginner Level 2
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Galaxy M
After the Android 12 update on my device (Samsung M31), I'm experiencing a lot of bugs.
I installed the update with lot of expectations and in turn they ruined my phone with bugs.
Before there weren't any bugs on my phone and now I can't use my phone properly.
When samsung declared that they assure their products with 4 year assured software updates I was so excited and I trusted them so much. 
Now i am totally disappointed by their act and I lost my faith in Samsung
So instead I need a new update that fixes the bug
1 Comment
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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