Original topic:

Bug report M52 Feb Patch

(Topic created on: 03-19-2022 01:27 PM)
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vision007
Active Level 2
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Galaxy M

image
Cant access WhatsApp Images, videos, documents after recent feb patch update.

17 Comments
sou2121
Beginner Level 5
Galaxy M
Facing same issue
animeshmodi
Expert Level 5
Galaxy M
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DpPattanaik
Active Level 3
Galaxy M
Same problem with me too
animeshmodi
Expert Level 5
Galaxy M
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kitty_cat
Active Level 6
Galaxy M
I'm facing the same issue. I believe this problem will get solved with the next update, that is android 12. Meanwhile you may use another gallery app.

Can anybody tell tentatively when M52 will receive the one UI update?
animeshmodi
Expert Level 5
Galaxy M
Yes, google photos app (took reference from es techno video).
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BlueLAZER
Active Level 1
Galaxy M
Above video is not a solution for error
also I cant download untrusted or adcontain application to simply move and waste my time. Look, this is Samsung brand, I hope they will resolve in few days asap ..
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. Samsung is aware of this issue and there has been found an error on recently released SW version .

Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting fix version, please use a workaround for a while

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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