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10-23-2020 08:11 AM in
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10-30-2020 10:56 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "Bluetooth connectivity" issue kindly follow the given below steps:
1. Clear cache and data of Bluetooth app data:-Settings >Apps >Menu (Three dots) >Show system apps >search and type "Bluetooth" >Bluetooth >Storage >Clear cache >Clear data >OK.
2. Reset app preferences: Settings >Apps >Tap on More option or on three dots >Reset App Preferences
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-01-2020 03:18 PM in
Galaxy M