Bluetooth headset not announcing caller names

[Bsan]

My M30 do not announce caller name when connected to Bluetooth headset. Instead it announces caller number though it is in contacts.

Tried variety of Bluetooth headsets/speakers/buds... of different brands, types etc. But not working.

Surprisingly when connected to wired headphone, it do announce caller name. But not with Bluetooth.

[dj9494]

Kindly share an error report in the get help section 🙏

[Bsan]

No any errors. Everything is working than the name announcement.

[Lekshmanan]

Name Announcement Feauture ?
Install Any Name Announce App From Playstore.
Officially This Opt Not Available In Samsung DEVICE

[Bsan]

Not announcing only in Bluetooth, when same headset is connected by aux cable, it announces perfectly.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue: 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support