Original topic:

Blank Google Map 🤪

(Topic created on: 01-30-2020 09:30 AM)
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KrishTabS8Plus
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Galaxy M
Hi, 

I'm using M30s phone 📱 

There is a problem with this

Whenever I click on the notification from Google Map always it opens blank map screen.

I have cleared the cache and data, even I have re installed the Google map. But problem continues..

I have read, so many others also complaining this. 

But no response from #samsunggalaxy 

Please fix this issue
11 Comments
Galaxy M

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:

> Check whether Internet is working properly or not.

> Perform the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

> Run the device in safe mode and check the issue.

> Check the internal storage of the device and clean it (Setting> Device Care>Storage> clean now)

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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Galaxy M

Yes, I'm also facing the same issue on my Galaxy M30, M30s, and M21.

Once I had commented in the google play store for the google maps. I got a reply from them that, This is a known issue and we are working on this.  This reply I got almost six months ago, but still, the issue persists. 

 

Let's wait more or you can give a single star rating to the app with escalating the same issue to them.

Thanks,

Nishant

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