Original topic:

Battery issue

(Topic created on: 07-08-2020 10:47 AM)
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Syedsamimakter
Active Level 1
Options
Galaxy M
Hello friends, 
I am sharing my problem that I am facing with my Samsung Galaxy m30s device. When I video calling through WhatsApp my battery drained so quickly as 25% and up per hour. And also in regular use battery drained more than I expecting. Is it normal???
9 Comments
Shaggyboy
Active Level 1
Galaxy M
Facing the same issue while using Imo
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Galaxy M
thanks brother...
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Admín
Active Level 6
Galaxy M
defect in battery
Galaxy M
are you sure???
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Admín
Active Level 6
Galaxy M
yes
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Galaxy M
I am also using the same device. Battery life has been decreased after June security update.
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Galaxy M
I think in this security update has some issues, battery draining is one of it...
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Anonymous
Not applicable
Galaxy M
1s check which apps are draining your battery in battery usage. If you think the app you don't use often drains more then put that app to sleep. Google is one of the app which drains more battery. I suggest you to put it to sleep. Don't worry you can use assistant without any issues. 👍👍
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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