Original topic:

Battery drain issue and heating issue

(Topic created on: 10-07-2020 09:07 AM)
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ViSHnU2794
Active Level 1
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Galaxy M
after updating my galaxy m30s on October security patchwall my phones gets heating while it puts in charging and battery drain very fast .almost i lost 6 hrs of battery talktime by this new update
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10 Comments
Galaxy M
for heating issue try clearing cache frm recovery mode.
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Maxjio
Active Level 5
Galaxy M
》Turn on scheduled optimizer
》Remove useless apps
》Check which app is consuming more battery
》Don't charge your phone for hours and hours
》Sleep unnecessary apps
If you think my opinion is correct click on top three dots and click accept solution
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arunnechlani
Expert Level 1
Galaxy M
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ViSHnU2794
Active Level 1
Galaxy M
guys it's happens only after the new software update
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Galaxy M
Phone resetting might be improved battery life. Specially after a software upgradation
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Ehsank
Expert Level 5
Galaxy M
if after update then you can do 2 things and lets see

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
Ehsank
Expert Level 5
Galaxy M
if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.
Anonymous
Not applicable
Galaxy M
if battery draining is new only after update with same settings and usage as before then no new settings needed.. just a calibration problem.
1. clear cache partition
2. drain the battery completely until it doesn't turn on.
3. charge the device to 100 in switchoff mode for good results.
4. again drain and charge again for 100. do this twice.
5. once done use your device between 20-80% for better battery life.
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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