Original topic:

Batter drain when mobile data off

(Topic created on: 11-28-2022 04:07 PM)
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Raushangupta
Active Level 3
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Galaxy M
Anyone will tell me about why samsung m51 battery drain in night when mobile is not working even data is off and also power saving mood on then in  7 to 10 hour battery drain 15 to 20 % why?
Anyone have a answer 
3 Comments
Debdip_Mandal
Active Level 5
Galaxy M
It should've happened because of poor signal or network connection in your area. Or may be your unit have some probelms Or for any other third party app...
Galaxy M
5-6 percent battery drain in a night is normal because of some functions are active like network connection but if your battery drain percent are above to that then definitely thare are a issue
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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