Auto Brightness issue with my Galaxy M35 5G

[Hogger2732]

Hey all, just a heads up, is it just me or is the Samsung M35 has an Auto Brightness issue? 

The sensor works fine 1 hour after restart and then stops woking from then. It's been irritating as I can't even see the screen in the scorching heat and I have to find a shade to toggle the brightness manually. And **bleep** even the AOD is dependent on the Auto Brightness sensor , for which I manually turned off the AOD Auto Brightness feature and set it at max. 

Any reasons and solutions are welcome. 

Thanks! 😄

[vinaysahu]

Hello sir kya aapke phone me phone pay ,g pay apps chal raha hai kya please reply me .

[Hogger2732]

Ji bilkul.

[vinaysahu]

Work kar raha hai kya

[Hogger2732]

Haan. Kaam karta hai bro.

[vinaysahu]

Mere me kyo nahi kar raha hain yr

[Wodehouse]

Frustrating Auto Brightness issues can be really annoying, especially in bright sunlight.

Here are some potential solutions to help resolve the Auto Brightness issue on your Samsung M35:

Software-Related Solutions
1. *Restart your device regularly*: Since the sensor works fine for an hour after restart, try restarting your device more frequently to temporarily resolve the issue.
2. *Disable and re-enable Auto Brightness*: Go to Settings > Display > Auto brightness, toggle it off, wait for a few seconds, and then toggle it back on.
3. *Update your device's software*: Ensure your device is running the latest software. Go to Settings > Software update > Download and install.

Hardware-Related Solutions
1. *Clean the ambient light sensor*: Dirt, dust, or debris might be blocking the sensor. Clean the sensor gently with a soft cloth.
2. *Check for physical damage*: Inspect your device's screen and sensor area for any physical damage or scratches.

Additional Tips
1. *Use a third-party Auto Brightness app*: Consider using a third-party app, like Lux or Auto Brightness, which can provide more customization options and potentially resolve the issue.
2. *Contact Samsung support*: If none of the above steps resolve the issue, reach out to Samsung support for further assistance.

I hope these suggestions help you resolve the Auto Brightness issue on your Samsung M35.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, regarding the auto brightness issue in your device. I would like to inform you that brightness is automatically adjusted according to surrounding of your device.

If you are facing issue with your device kindly share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application.

To share a log file, click on the Samsung Members Application(Open Samsung member application >> tap on support >> tap on send feedback >> choose composer option >> select error >> select the appropriate category >> type your query).

Warm Regards,
Samsung Customer Support