Original topic:

Any (programs) error

(Topic created on: 12-07-2020 07:20 PM)
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sudhirgpl143
Active Level 1
Options
Galaxy M
Dear Sir/ Madam, I have got Samsung Galaxy M21, and i am receiving an error. When am using any apps, sending any sms or downloading any file. Mobile is showing sms continuously on Mobile screen for 30 seconds or 1 minute. I have discussed with Samsung technical support team and they try to resolved the problems today,  but problems don't resolve still. I am requesting to you please help me and resolve my problems as soon as possible. 

I hope this problems will be resolved after next software updation! 
 
Thanks 

With regards 
Sudhir Kumar
10 Comments
Ehsank
Expert Level 5
Galaxy M
what pop up message?
sudhirgpl143
Active Level 1
Galaxy M
Like this sir

Screenshot_20201202-115306_One UI Home.jpg

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sudhirgpl143
Active Level 1
Galaxy M
this type, when I am sending any sms or comments on whatsapp or other

Screenshot_20201207-203320_One UI Home.jpg

Ehsank
Expert Level 5
Galaxy M
go to settings >general Management >reset>reset settings then try
sudhirgpl143
Active Level 1
Galaxy M
Already done by your technical support team with remote access. I will try again!
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sudhirgpl143
Active Level 1
Galaxy M
This is a message, normally all mobile sending for 5 to 10 seconds but this mobile phone sending continuously for 30 to 50 seconds.

Screenshot_20201207-203509_Samsung Members.jpg

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sudhirgpl143
Active Level 1
Galaxy M
Dear Sir,
I have done above mentioned instructions by you, but problems don't resolve yet.

Screenshot_20201209-094539_One UI Home.jpg

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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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sudhirgpl143
Active Level 1
Galaxy M
Ok,
I will try because now a days very risky in Himachal. Covid case rate is very high so I am avoiding to go to market or rush area
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