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12-18-2019 09:01 AM (Last edited 01-28-2020 08:54 AM ) in
Galaxy M- Mark as New
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12-18-2019 10:17 AM in
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12-18-2019 01:04 PM in
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12-22-2019 09:22 AM in
Galaxy MHi there,
Please perform the following steps to resolve the issue:
1- Settings >> general management >> reset >> reset settings.
2- Check the mentioned issue in safe mode.
3- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).
4- Stop the background running app (Tap on the left soft key and close all the running apps).
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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12-22-2019 10:20 AM in
Galaxy M