Original topic:

Android Q in M30 encounters some problem

(Topic created on: 12-18-2019 01:04 PM)
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Anonymous
Not applicable
Options
Galaxy M
After updating the phone, the App screen experiences some stuttering during opening and closing apps. Even during Multi-tasking there are some jitters here and there. I think there are some minor Bugs in the new OneUI 2.0. It kindly needs an update to fix that.
4 Comments
visme07
Active Level 6
Galaxy M
yeah there are bugs and hope so that Samsung will fix them
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Keemraj
Active Level 4
Galaxy M
it works fine... but after OS update please resest the phone to factory resstting.. ur phone wil start work fine
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps to resolve the issue:

1- Settings >> general management >> reset >> reset settings.

2- Check the mentioned issue in safe mode.

3- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).

4- Stop the background running app (Tap on the left soft key and close all the running apps).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

 

 

Anonymous
Not applicable
Galaxy M
Thank you .,!
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