Original topic:

Amazon app interface zoomed in by default

(Topic created on: 10-17-2020 12:05 AM)
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Vivek144
Active Level 1
Options
Galaxy M

Screen on Samsung m30s automatically zooms in as soon as I click on any brand store or explore any page and cannot be zoomed out. This happens even when I search something in the app. App works fine on other devices. All the display and accessibility settings are set to default. All apps have been working fine. Anyone else getting same problem with any other app?

Screenshot_20201016-232420_Amazon.jpg

4 Comments
Lucifeŕ
Active Level 9
Galaxy M
You might have turned on some zoom settings under accessibilites. please check there.
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Galaxy M
visit Developer option and turn off Magnification Gesture
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Anonymous
Not applicable
Galaxy M
If you think you didn't turned on any settings once clear data of amazon app.
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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