Original topic:

About the Network issues in M32 5G

(Topic created on: 09-11-2023 07:56 PM)
1263 Views
JaniDeep
Active Level 2
Options
Galaxy M
After the update UI version 5.1/Security patch level 1 June there is major issue in Network Coverage. This network problem is in calling as well Data Usage. In a call suddenly your voice cracking or gone. In Data from 5G data not coming, also sometimes 5G shows and Volte doesn't shows that's why call aren't possible. Sometimes after the Network issue the Flight mode On/Off Doesn't work. However, after restarting the device the network works. 

I think, Samsung should solve this ASAP. 
8 Comments
goodthings
Expert Level 5
Galaxy M
My dear reset network setting of both Sim one by one and than reset all settings of your's device in general management settings. Thanks.
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JaniDeep
Active Level 2
Galaxy M
Dond twice
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goodthings
Expert Level 5
Galaxy M
My dear please wait for the next updates. Thanks.
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JaniDeep
Active Level 2
Galaxy M
Yes, only one option is remaining 😅
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goodthings
Expert Level 5
Galaxy M
Yea.
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Galaxy M
Reset network settings.
Clear cache partition.
Then restart
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support

We acknowledge your issue and request you to please report the problems of your Samsung smartphone with a log file. Also, share a short video clip or 4 to 5 photos for better understanding. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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raghac
Beginner Level 2
Galaxy M
My m32 5g network not working.big issue
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