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09-11-2023 10:26 PM in
Galaxy MClear cache partition.
Then restart

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09-12-2023 12:22 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support
We acknowledge your issue and request you to please report the problems of your Samsung smartphone with a log file. Also, share a short video clip or 4 to 5 photos for better understanding. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support.
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12-05-2023 09:59 PM in
Galaxy M