5g network is not showing in my m33 device for last 2 days.When I put my sim on another device then it show 5g.I have done all settings but nothing works please help me.
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.
● Note: kindly contact your network service provider once to make sure there is no issue from their end.
● Check device network in open area Check device network mode settings Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.
● Check network operator settings Kindly set device network operator as "Automatically". Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>> Note: We recommend to set device network operators as automatically. Tap on OK>>Registered on network.
● Check SIM cards Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.
In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
