Original topic:

wifi not working

(Topic created on: 11-28-2019 05:40 PM)
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rinesh
Beginner Level 2
Options
Galaxy J
I bought my Samsung Galaxy j7 next in 2017 its Wi-Fi was not working after 3 months and still it is not working but once I have went to service centre they have upgraded the system and it went well for qround 3 days and after that it start showing error whenever I am connecting to some Wi-Fi or hotspot it is showing that authentication error occurred and I have actually restarted my phone I have actually factory reset my phone but still the problem is not going what should I do...
Is there anything solution to resolve this
2 Comments
samFansi
Expert Level 1
Galaxy J
try once interactive controls manually via samsung members app
Anonymous
Not applicable
Galaxy J
Have you tried factory reset? Kindly perform a factory reset of your device and then check whether this issue exists or not.
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