Original topic:

what does FT service 'on factory mode' means

(Topic created on: 08-23-2018 12:30 AM)
13652 Views
abhinav99
Active Level 1
Options
Galaxy J
i recieved a notification 'ft service on factory mode ' what does it mean and it is not going out when i tried to swipe it off . please help what is this . it is coming from 'device test'. please tell me what to do now.
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5 Comments
Ish6953
Active Level 1
Galaxy J
Ask from Samsung care
Call on tollfree number and live chat
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admin_
Expert Level 5
Galaxy J
Thanks for sharing your concern. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer and they will let you know about the different modes while using device test. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
LConklin920
Beginner Level 3
Galaxy J

Thank you.  I have that problem also.

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sarbjeet0792
Beginner Level 2
Galaxy J
I have a same problem. Kindly suggest
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Vicky3042
Beginner Level 2
Galaxy J
It is a test done at service centre. Most probably you have taken ur phone to service centre. To resolve it follow the steps
Go to setting - Apps. Enable all system apps and you will find a system app named "Device Scan". Click on it and then clear it's data. This should remove the notification.

I did the same.
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