volte near the signal tower not available after software update on 14/07/2018 due to which cannot make calls using my jio sim ....only data works Instead of volte ...now it shows 4G while the ata is on
We apologize for the issue you are facing in the device after the update. We would like to inform you kindly follow the steps below to resolve your concern:-
- Kindly check with other SIM card in your device. - Open settings>>General management>>Reset>>Reset settings. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account. - If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device software rollback to previous baseband version. To fix the Volte issue after update no charges will be required. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
