Original topic:

update problems

(Topic created on: 07-15-2018 07:05 AM)
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Anartya
Active Level 4
Options
Galaxy J
After updating 55mb software, in j7 2016 some functions were closed such as storage booster,s bike mood, ultra data saver, Wi-Fi calling and mainly voLTE .what is this? Update menas new and enhanced features but in samsung update reduces features.pls fix the problems as soon as possible
5 Comments
Anonymous
Not applicable
Galaxy J
yes brother same happened to me
krypton567
Active Level 1
Galaxy J
believe me bro just reboot your system .. first swich off and then volume up+power buttom+home key ...
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Rohitj7
Active Level 3
Galaxy J
pura data chla gyga yr
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krypton567
Active Level 1
Galaxy J
so just reboot
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admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. We would like to inform you kindly follow the steps below to resolve your concern:-

- Kindly check with other SIM card in your device.
- Open settings>>General management>>Reset>>Reset settings.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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