Original topic:

unauthorised software installed problem

(Topic created on: 09-07-2018 03:40 PM)
149 Views
ᴳᵒᵈKrishna
Active Level 5
Options
Galaxy J
I am flashing a latest firmware from samfirmware
but after flashing this rom it can't activate samsung pay
secure folder etc
what can I do
please helpec462b90-635b-4cfe-91fc-c4ffceea392a.jpg
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14 Comments
rajtamil1988
Active Level 7
Galaxy J
if you downloaded any APK file remove that scan your device make sure that in your play store app playprotect is on
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MiraclePanda
Expert Level 2
Galaxy J
possibly you could have tripped your knox(it's a physical fuse attached to the motherboard) if you install outsourced os or try to root the fuse blows up and you will loose secure folder, Samsung pay & Samsung pass permanently. it can only be reverted by replacing the motherboard.
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Galaxy J
bhai motherboard replace Krane me kitna kharch aayega ?
mera phone j7 pro hai
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Galaxy J
Motherboard Replace karne se achchha Koi third-party Security App Install karlo..... Motherboard ka Kharch to Jeb Fad dalega !!!!!!
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admin_
Expert Level 5
Galaxy J
Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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