unable to sign after factory format.

[MohammedShafi]

i have samsung j7 max and i did factory format. when i power on the device i get the screen to sign in with google account. After entering correct username and password i get the message " phone is rest and registered with the account owner.

i am able to login seperatly in my computer in gmail account with registered mail id.

Need help...

[999]

maybe you've used other gmail account

[MohammedShafi]

Thank u all.. I tried to use use another account. it just loads and nothing happens

[Anonymous]

same account dalo jo format k pehele dala hua tha phone pee
kuki tumhara phone FRP lock ho gaya h wo same accouny dalne se he khulega
r agr id pass nahi pta h to care pe ya kisi shop yr khud se use odin ya samsung smart switch se firmware restore krwao fir wo unlock ho jyega
r jab bhi format kro phn (reset) to usse google accouny remove kr lena fir he krna format kuki usse FRP activate nahi hota h

[MohammedShafi]

kistera firmware restore karna hai from other phone. Any instructions..

[MohammedShafi]

i will take phine to shop. lets see. i have entered registred mail id but no luck. i am able to login in my laptop with registered mail id..

[MohammedShafi]

Thank u all.. I tried to use use another account. it just loads and nothing happens
===============

kistera firmware restore karna hai from other phone. Any instructions..

[Anonymous]

ap chao to j7 max ka firmware download kr lo fir usko laptop ya pc k help se odin software se usko restore kr lena same new software dalne k jaise he h koi difference nahi h

[admin_]

We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/