whenever i switch on the wifi on my phone the internet gets disconnected automatically after few minutes so to start again i have to switch off the wifi from the notification toggle and then again switch back on so it shows connected, then again after few minutes the internet gets disconnected. i have cross checked on other phones my wifi connection is working properly without any interruption but i am the only one who is facing this error on my phone J6
We do apologize for the inconvenience caused. We would like to inform you kindly follow the steps below to resolve your concern:-
- Open settings>>Connections>>Wi-Fi>>3 dot>>Advanced>>switch to mobile data>>Disable. - Kindly go to settings >> General management >> Reset >> Reset network settings. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
