system hang after nought update

[nithishm22]

there is hang on my phone after nougat update.i have done factory data reset.im using Samsung galaxy j7 2016.what's the solution for this.

[RiyasMAX]

me tooo

[joelmm]

That's because j7 (2016) have 2gb ram. And normally nougat os is preferable for mobiles with ram >3gb. That may be the reason why you phones lagging. I don't think factory reset will reset the os. You shouldn't have updated to android N

[nithishm22]

no solution 😂

[joelmm]

Did the Android reset to M

[TechnoMaster]

nope.. no problem with my phone j7 6 .. works smoothly

[TechnoMaster]

even though 2 gb ram we have exonys processor.. so there should not be any lag..

[pokora]

ri8

[admin_]

We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service center details in the link provided http://www.samsung.com/in/support/servicelocation/