after the noughat update my 16 gb sandisk sd card is not working in my j7 prime but all other memory card is working in my phone and the sdcard is also working on my second phone(j2 pro). please help me with it.
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences. 2) Run your device in Safe Mode to check the issue. 3) Keep updating the device if any available. 4) Take full data back up and reset the device. Be sure to hit ♡ when you find an answer that works for you.
