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09-13-2020 09:25 AM in
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09-13-2020 11:21 AM (Last edited 09-13-2020 11:21 AM ) in
Galaxy Jand as of now check is there any update in playstore for "android system web view " if available do it
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09-13-2020 11:48 AM in
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09-13-2020 01:16 PM in
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09-14-2020 07:41 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
