Original topic:

samsung j7 prime update needed

(Topic created on: 11-11-2017 09:56 PM)
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boston
Active Level 5
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Galaxy J
samsung plz provide us update battery problem is not solved and device performance is worst battery is draining quickly fingerprint n9t working properly plz provide us update
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admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you.
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