samsung galaxy j7 prime

[krishnasinha]

My samsung galaxy j7 prime's Radio(it's FM Radio not the network) is not working.
Where is april month's security update?

[admin_]

We are sorry to hear that is happening but we want to find an answer for you. Please let us know some more about what you are experiencing. What exactly happens to your device and are you doing anything specific when it happens? The more information that you can provide, the easier it will be for us to come up with a solution. We may serve you better/speedily, if you can provide logs by registering Error Section available in Samsung community.

We would be unable to speculate on updates released, as updates are created by Google and released to manufacturers to ensure compatibility.To check for updates on your device, you can go to settings about device and tap software update.

[krishnasinha]

screenshot attached